This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.deagostini.co.uk (the Website). Please read these terms and conditions carefully before you start to use the Website. By using our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our Website.
1. Information About Us
1.1 www.deagostini.co.uk is a website operated by De Agostini UK Ltd (“De Agostini”, “we” or “us”). We are registered in England and Wales under company number 966900 and have our registered office address at: Griffin House, 161 Hammersmith Road, London W6 8SD.
If you want to contact us, you can do so by consulting our Knowledge Base page which is found in the ‘Contact Us’ link at the footer of every page: You will find the following contact details in the Knowledge Base: Address, Telephone Number and E-mail Address.
2. Access and Use of the Website
2.1 Any use of the materials and information on the Website other than for private, non-commercial viewing purposes is strictly prohibited. You are responsible for making all arrangements necessary for you to have access to our Website.
2.2 When using particular services or competitions available on the Website, you may be subject to any rules applicable to such services which may be posted from time to time. If you do not agree with these terms and conditions and/or any additional rules for specific services and/or are not authorised to do so, you should not continue to access and use the Website.
2.3 We reserve the right to prevent and/or suspend your access to the Website where we reasonably consider that you are in breach of these terms and conditions or any applicable law or regulation. Access to this Website may also be subject to interruptions from time to time in order for maintenance and/or repair work to be carried out. We will not be liable if for any reason our Website is unavailable at any time or for any period.
2.4 If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
3. Your Order
3.1 Only persons aged 18 years and over, who are legally entitled to do so, and residing in United Kingdom and Republic of Ireland, are permitted to place orders on the Website. Therefore, by placing an order, you warrant that (i) you are legally capable of entering into binding contracts; (ii) you are at least 18 years old and (iii) you are resident in United Kingdom and Republic of Ireland.
3.2 During the order process, you will have the opportunity to check and if necessary correct the contents of your order and all the information you have given. Subject to Paragraph 4.1 below, your order will only be accepted when you press the "Place order" button.
3.3 The products offered on the Website are only on sale for the period in which the offer is online and while stocks last. If a product is not available, we undertake to inform you at the time of ordering or as soon as possible by letter, e-mail or telephone.
3.4 We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate. Please click here to access our Privacy Policy.
3.5 Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.
4. Delivery
4.1 Unless there are exceptional circumstances, your order will be delivered to you within approximately 28 days to addresses in United Kingdom and Republic of Ireland only. The delivery address to which your order shall be sent will be the address provided by you during the ordering process.
4.2 The products will be at your risk from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.
5. Cancellation and Returns
5.1 If you are contracting as a consumer, you may cancel your order at any time within 7 working days of receiving the first delivery from us using the contact details in the Knowledge Base. As long as you return the issues to us, you will have any monies already paid refunded. In addition, any DVDs, computer games or CDs should remain sealed. This does not affect your statutory rights.
5.2 If you wish to cancel at any time after the 7 working days following receipt of your first issues, you are free to do so at any time. However, we would advise that you provide us with 28 days notice of cancellation as otherwise issues may already be on their way to you and we will be unable to prevent their delivery.
5.3 In the event that you wish to return any items, please return them to the address indicated at the Knowledge Base found in the ‘contact us’ link on the footer of the Website. Any DVDs, computer games or CDs should remain sealed.
6. Prices
6.1 The price of any products will be as quoted on the Website from time to time, except in cases of obvious error. Prices are given in pounds sterling (£) and include VAT but exclude delivery costs which will be specified individually in each of our offers. De Agostini may modify its prices during the course of collections according to economic circumstances but such changes will not affect orders in respect of which we have already sent you an order confirmation email.
6.2 Our Website contains a large number of products and it is always possible that despite our best efforts, some of the products listed on our Website may be incorrectly priced. If a product’s correct price is higher than the price stated on our Website, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.
6.3 We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an order confirmation email if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
6.4 Payments for subscriptions can be made via the Website. Unless otherwise specified in the offer concerned, you only pay after you receive your order. Payments for back issues or any other product will be taken on or around the date your order is processed. Payments may be made by credit card, debit card or by Direct Debit via the Website. Payments by cheque cannot be accepted via the Website. Please consult the Knowledge Base found in the ‘contact us’ link on the footer of every website page to find the contact number for your product.
7. Intellectual property and related rights
7.1 You agree that the Website and all its component parts, including but not limited to its contents, photos, text, presentations, names, titles, brands, drawings, models and the associated software are protected by intellectual property rights and related rights and are the property of De Agostini and/or its licensors. Accordingly, any use, reproduction, representation or distribution in part or in full of these items, other than reproductions with no amendments or alterations made for personal and private copying purposes only, is strictly prohibited. You must not use any part of the materials on the Website for commercial purposes without obtaining a licence from us to do so.
7.2 If you print off, copy or download any part of our site in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.